Enquire Now

Academia International in Melbourne and Brisbane
Our response to COVID-19!

Training continues ONLINE with full support from Teaching and Support staff

CURRENT TERM – finishes on Saturday 4th of April 2020

We are PAUSING PRACTICAL classes for the remainder of the term as of now to meet the social distancing requirements and for the overall safety of our students. PRACTICAL Classes will be rescheduled to be completed during upcoming terms at no extra tuition fee costs.

We are also ceasing students from physically attending class as of today 23rd of March 2020 for the remainder of the term. Students can continue their studies ONLINE utilising Academia’s Learning Management System (LMS).

Your Trainers are available to support you.


For our next term commencing the week of April the 27th we will be offering theory units ONLINE utilising our proven Academia LMS fully supported by Trainers and support staff.

Current and New students are welcome to call or visit us to seek any additional information as a core support and teaching team will be available ongoing at both our Melbourne and Brisbane campuses.

ACADEMIA Institute Frequently Asked Questions (FAQ)

COVID-19 (Links to Government Health websites)

How do I get myself checked
  1. If you are concerned you may have COVID-19, use the symptom checker on healthdirect
How to protect myself and others?
  1. Good hygiene including:
    1. covering your coughs and sneezes with your elbow or a tissue
    2. disposing of tissues properly
    3. washing your hands often with soap and water, including before and after eating and after going to the toilet
    4. using alcohol-based hand sanitisers
    5. cleaning and disinfecting surfaces
    6. if you are sick, avoiding contact with others and staying more than 1.5 metres away from people
    7. cleaning and sanitising frequently used objects such as mobiles, keys and wallets
  2. Social distancing:
    1. Households
      1. Practice good hand and cough/sneeze hygiene
      2. Avoid handshaking and other physical greetings
      3. Regularly clean shared high-touch surfaces, such as tables, kitchen benches and doorknobs
      4. Increase the amount of fresh air by opening windows or adjusting air conditioning
      5. Buy more goods and services online so you limit visits to the shop
      6. Consider what travel and outings are necessary, both individual and family, and go to open places such as parks
    2. Social distancing in the workplace
      1. Stay at home if you are sick
      2. Consider if large gatherings can be rescheduled, staggered or cancelled
      3. Stop handshaking and other physical greetings
      4. Hold meetings via video conferencing or phone call
      5. Reconsider non-essential business travel
      6. Defer large face-to-face meetings
      7. Hold essential meetings outside in the open air if possible
      8. Promote good hand and cough/sneeze hygiene and provide hand sanitisers for all staff and workers
      9. Take lunch outside rather than in the lunch room
      10. Clean and disinfect shared high-touch surfaces regularly
      11. Consider opening windows and adjusting air conditioning for more fresh air
      12. Limit food handling and shared food in the workplace
      13. Promote strictest hygiene among food preparation (canteen) staff and their close contacts
Who can I call for help?
  1. For questions about testing or patient welfare, call the Coronavirus Health Information Line on 1800 020 080.

Continuing Studies at Academia International

Academia still operating
  1. Yes, we have launched online study utilising our proven Academia Learning Management System that we have been operating since 2015 and how have extended to include live lecture streaming that is also recorded for later playback
Is it still okay for me to come to campus?
  1. Academia has transitioned to online to minimise the need for students to come to campus during the pandemic. However, you are still welcome on campus, except in the following circumstances:
    1. You are subject to any of the travel or quarantine restrictions imposed by the Australian Government, as outlined here.
    2. You have come in close contact with a confirmed case of the COVID-19 virus within the last 14 days.
    3. You are experiencing flu-like symptoms.
Can I still study online, if I return to my home country?
  1. Yes - contact our Academia Services team AcademicServices@academia21.com to find out how
Can I complete my study without placement?
  1. Academia will provide the mandatory hours of placement arrangement next in the future, we will place you as soon as we can.
  2. This may be reduced contact hours due to limitation at the time of availability. We will update and discuss with you at that stage.
  3. If it affects your study duration you may need to extend it. The Australian Government is considering waving visa extension fees. We will inform our students if and when this takes place.
If my course has a practical component how will I complete this?
  1. For next term commencing the week of April the 27th we will be offering theory units ONLINE.
  2. For students who are scheduled to study practical lessons next term they can defer these to be completed at a later date and study next term fully ONLINE until further guidelines available from Australian government.
  3. For students who cannot defer their practical lesson as they are in their final term of study we can schedule practical lessons on campus with reduced student numbers per class to meet the social distance requirements (Government permitting).
How long will classes be delivered online?
  1. Online delivery will continue for the remainder of Term 1, 2020 and planned for all of Term 2, 2020
  2. Academia International will follow the advice from the relevant authorities (e.g. Department of Health) in when to return to class room studies.
Who do I contact for technical support regarding online delivery?
  1. Academia International cannot support your internet connection, please contact your internet service provider for that support
  2. For Learning Management System (LMS) support, please call 03 9671 4755 or email ithelpdesk@academia21.com
  3. For device support (e.g. Academia laptops), please call 03 9671 4755 or email ithelpdesk@academia21.com
I want to defer my studies because of the COVID-19 pandemic. What should I do?
  1. If you wish to defer your studies please contact us. AcademicServices@academia21.com. By deferring you will maintain your student visa.
Can I extend my student visa while I’m deferred?
  1. Yes, you can apply your student visa extension as normal case, as long as you have active enrolment and COE(s).
Can I defer more than 6 months?
  1. Yes, you can as Australia’s borders have closed due to Covid-19 pandemic
I can no longer start and want to withdraw, what can I do?
  1. If you want to withdraw please complete this form
  2. International students also require to cancel your student visa voluntarily (by completing Form 1194) and leave Australia within 28 days from the withdrawal date. International students must complete the forms below and send them back to us:

Enrolling at Academia International

Can I still enrol if I am already in Australia?
  1. Yes, simply complete the enquiry form
Can I still enrol if I am currently outside of Australia?
  1. Yes you can for later intakes where we expect Australia will reopen its borders for international travel. For our 2020 and 2021 intake dates see: https://www.academia21.com/future-students/VET-and-english-courses-start-dates
Can I commence studies online if I am currently outside of Australia?
  1. Due to the Coronavirus Pandemic Australia has closed its borders for the time being. For updates see https://covid19.homeaffairs.gov.au/travel-restrictions
  2. Even so you can commence part of your studies online - To find out more contact our Academia Services team AcademicServices@academia21.com to find out how
  3. Note - By commencing part of your studies online to continue studies in Australia once our borders reopen, you still need to meet the student visa requirements as per the Australian Student visa eligibility requirements see https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500. If you cannot continue studies in Australia you only pay for the delivered online studies on a prorata basis.
Who do I contact?
  1. You can also call us on (03) 9671 4755 or email info@academia21.com

Financial Queries

Financial Queries
  1. We are offering MORE flexible payment plans if required. Please contact our Accounts Department – accounts@academia21.com


How can I make myself more employable?
  1. Complete the Australian Government Department of Health COVID-19 Infection Control Training at https://covid-19training.gov.au/ and receive a certificate to show prospective employers
  2. Obtain a self-declaration form from Academia International to show your employer
What Industries are currently hiring and who do I contact?
  1. Coles https://www.colescareers.com.au/
  2. Woolworths https://www.wowcareers.com.au/
  3. Telstra https://careers.telstra.com/home
  4. BHP https://careers.bhp.com/careers/SearchJobs
  5. Cleaners
  6. Nurses
  7. Call Centre operators
  8. Aged Car workers
  9. Delivery drivers
  10. https://joboutlook.gov.au/ a resource to see industries currently hiring
Are International students still restricted to working only 40 hours for every 2 weeks during school term?
  1. Yes, student visa holder still restricted to working 40 hours fortnight except meet the following 2 special arrangements:
    1. Australia’s major supermarkets will temporarily be able to offer more hours to international student employees to help keep shelves stocked.
    2. International students ready to fill critical staff shortages in aged care.

Note: The above FAQ is based on information available at the time of publishing and is subject to change. Please ensure you continue to access Australian Government websites including https://www.australia.gov.au/ to ensure you receive the most up to date information.