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SIT50416 Diploma of Hospitality Management (Operations stream)


The Operations stream offers internship placement of one semester (6 months) of paid or unpaid internship in the hospitality industry as part of its 1.5 year. The best learning outcomes are from practical, real industry-based work experience with a strong academic foundation.

The Operations includes campus based (non-kitchen based) training for 1 year with additional one semester (6 months) of training in various hospitality industry related work places. Students can find their own placement through their part time work and own industry contacts during the first year of their program. Alternatively Academia is happy to support students in finding an internship provider (see below).

Operations Diagram

1st Semester 6 months
2nd Semester 6 months
3rd Semester 6 months
Industry Internship

Course Recognition

Course Code: SIT50416
Course Name: Diploma of Hospitality Management
CRICOS Code: 091017D
CRICOS Duration: 79 Weeks registered on CRICOS, including tuition and course breaks (includes 6 months internship)
Work placement: This course includes 3 days a week for 20 weeks in an authorised hospitality work place.
Duration: 1.5 years (6 x 10 week terms)
Course Delivery Location: Melbourne Campus (399 Lonsdale Street, Melbourne VIC 3000)
Brisbane Campus (41 Raff Street, Spring Hill QLD 4000)

Units of competency

To achieve the Diploma of Hospitality Management you must complete 13 core units and 15 electives (Electives have been selected by Academia to be relevant to the work outcome for this qualification. Electives will differ depending on which stream you are enrolled).
The 13 core units are;

Unit Code
Unit Description
Manage diversity in the workplace
Manage operational plan
Enhance customer service experiences
Develop and manage quality customer service practices
Unit Code
Unit Description
Manage conflict
Manage finances within a budget
Prepare and monitor budgets
Research and comply with regulatory requirements
Unit Code
Unit Description
Roster staff
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices

Job Roles (Possible Careers)

This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area.


After the successful completion of this course you can entry to

Academia is recognised as a College delivering quality tuition in Vocational Education and Training. This recognition is demonstrated in the pathways we have achieved to date with quality Institutions in the University and Higher Education sectors. After you complete this course there is an articulation pathway with CQUniversity.

Study, Assessment Methods and Facilities

  1. This course is delivered face-to-face, through a combination of tutorials and workshops. You will be assessed through written tests, computer-based tasks, and assignments
  2. Equipment includes: Fully Equipped Computer Labs, training kitchens, demonstration kitchens, student PCs, Printed and on line Resources. Spacious classrooms, free internet access.

Hospitality Management Courses & Pathway Options