Enquire Now

SIT50422 Diploma of Hospitality Management
Operations stream

Immerse yourself in the exciting world of Hospitality Management!

Academia’s Diploma of Hospitality Management majoring in Operations will teach you valuable skills in coordinating all hospitality operations, from day-to-day tasks like staff management to high-level tasks like Occupational Health & Safety and marketing!

This comprehensive 1.5-year course is conducted on campus and provides a thorough understanding of hospitality operations. Students delve into crucial operational tasks such as financial management, leadership, conflict resolution, and more! The Diploma course also offers a range of diverse electives, including the art of coffee making and table service of food and beverages, sparking curiosity and enriching the learning experience.

Are you ready to enter the world of leading hotels, renowned restaurants, and thriving hospitality businesses? If so, it's time to get qualified!

Core units

To achieve the Diploma of Hospitality Management you must complete 11 core units and 17 electives (Electives have been selected by Academia to be relevant to the work outcome for this qualification. Electives will differ depending on which stream you are enrolled).
The 11 core units are;

  1. SITXWHS007 Implement and monitor work health and safety practices
  2. SITXFIN009 Manage finances within a budget
  3. SITXHRM008 Roster staff
  4. SITXHRM009 Lead and manage people
  5. SITXMGT004 Monitor work operations
  6. SITXCOM010 Manage conflict
  7. SITXCCS016 Develop and manage quality customer service practices
  8. SITXGLC002 Identify and manage legal risks and comply with law
  9. SITXCCS015 Enhance customer service experiences
  10. SITXFIN010 Prepare and monitor budgets
  11. SITXMGT005 Establish and conduct business relationships

Elective units

The 17 elective units are;

  1. SITXFSA005 Use hygienic practices for food safety
  2. SITHIND008 Work effectively in hospitality service
  3. SITHFAB025 Prepare and serve espresso coffee
  4. SITHFAB038 Plan and monitor espresso coffee service
  5. SITXINV006 Receive, store and maintain stock
  6. SITXINV007 Purchase goods
  7. SITHFAB021 Provide responsible service of alcohol
  8. SITHFAB024 Prepare and serve non-alcoholic beverages
  9. SITHFAB027 Serve food and beverage
  10. SITHFAB034 Provide table service of food and beverage
  11. SITHFAB036 Provide advice on food
  12. SITHIND006 Source and use information on the hospitality industry
  13. SITXINV008 Control stock
  14. BSBTWK501 Lead diversity and inclusion
  15. BSBCMM411 Make presentations
  16. SITXWHS006 Identify hazards, assess and control safety risks
  17. SITXWHS008 Establish and maintain a work health and safety system


After successfully completing this course, you can continue to the SIT60322 Advanced Diploma of Hospitality Management (Operations Stream)

Academia is known among educational providers for its commitment to delivering quality tuition in Vocational Education and Training.

This recognition is demonstrated in the pathways we have achieved with quality Institutions in the University and Higher Education sectors. After you complete this course, there is an articulation pathway with  higher education providers.

Job Roles (Possible Careers)

This qualification provides the skills and knowledge for an individual to be competent in the following roles:

  1. A manager in any hospitality functional area.
  2. Front of House hospitality roles
  3. Hotel and restaurant front desk positions
  4. Self-employed in restaurants, cafes and catering operations
  5. Sales/marketing, or finance
Ask about this course:
Your residence status
Your contact details
add a phone number
add a comment
Do you have any questions?

Course Recognition

Nationally Recognised Diploma of Hospitality Management
Course Code: SIT50422
Course Name: Diploma of Hospitality Management
CRICOS Code: 111738A
CRICOS Duration: 79 Weeks registered on CRICOS, including tuition and course breaks (includes 6 months internship)
Work placement: This course includes two days a week for 20 weeks in an authorised hospitality workplace.
Duration: 1.5 years (6 x 10 week terms)

Study in Melbourne and Brisbane today!

Want to learn the skills required to enjoy a rewarding career in the hospitality industry?

Enrol in the Diploma of Hospitality Management course today to study at Academia’s Melbourne or Brisbane campuses!

Campuses - 360o views
Campuses - Locations

Melbourne campus 360o view

399 Lonsdale Street, Melbourne Victoria 3000 - Australia
360° view
Academia Melbourne campus

Brisbane campus 360° view

41 Raff Street, Brisbane Queensland 4000 - Australia
360° view
Academia Brisbane campus

Melbourne campus location

399 Lonsdale Street, Melbourne Victoria 3000 - Australia
map view
Academia Melbourne campus

Brisbane campus location

41 Raff Street, Brisbane Queensland 4000 - Australia
map view
Academia Brisbane campus

Hospitality Management Courses & Pathway Options

Nationally Recognised Aged Care Courses

Nationally recognised training (NRT) consists of Training Package Qualifications and Skill sets, Accredited Qualifications and Courses, Unit of Competency, and Accredited Modules that leads to vocational qualifications and credentials that are recognised across Australia