SIT50422 Diploma of Hospitality Management
Operations stream

To achieve the Diploma of Hospitality Management you must complete 11 core units and 17 electives (Electives have been selected by Academia to be relevant to the work outcome for this qualification. Electives will differ depending on which stream you are enrolled).
The 11 core units are;

1. SITXWHS007 Implement and monitor work health and safety practices
2. SITXFIN009 Manage finances within a budget
3. SITXHRM008 Roster staff
4. SITXHRM009 Lead and manage people
5. SITXMGT004 Monitor work operations
6. SITXCOM010 Manage conflict
7. SITXCCS016 Develop and manage quality customer service practices
8. SITXGLC002 Identify and manage legal risks and comply with law
9. SITXCCS015 Enhance customer service experiences
10. SITXFIN010 Prepare and monitor budgets
11. SITXMGT005 Establish and conduct business relationships

The 17 elective units are;

1. SITXFSA005 Use hygienic practices for food safety
2. SITHIND008 Work effectively in hospitality service
3. SITHFAB025 Prepare and serve espresso coffee
4. SITHFAB038 Plan and monitor espresso coffee service
5. SITXINV006 Receive, store and maintain stock
6. SITXINV007 Purchase goods
7. SITHFAB021 Provide responsible service of alcohol
8. SITHFAB024 Prepare and serve non-alcoholic beverages
9. SITHFAB027 Serve food and beverage
10. SITHFAB034 Provide table service of food and beverage
11. SITHFAB036 Provide advice on food
12. SITHIND006 Source and use information on the hospitality industry
13. SITXINV008 Control stock
14. BSBTWK501 Lead diversity and inclusion
15. BSBCMM411 Make presentations
16. SITXWHS006 Identify hazards, assess and control safety risks
17. SITXWHS008 Establish and maintain a work health and safety system