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Diploma of Community Services

Are you an Australian Citizen; a holder of a Permanent Visa or a New Zealand citizen?

You may be eligible to study Free

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Launch your career in community services, case management or social housing work. Delivering person-centred services to individuals, groups and communities.

Are you passionate about making a difference in society? Do you want to build the skills in supporting people with varying needs? Start yourself on a lifelong and rewarding career in social and community services.

This course provides you with specialised skills in community services while working autonomously under broad directions from senior management.

Our course delivery combines both theory and practical experience through work placement of up to 6 months in industry, class room study and online study. We want you to finish job ready to maximise your employment potential and the best way to do this is through Industry work placement.

Our experienced trainers will guide you through researching and debating social and community issues facing our community today, and train you with the skills to support clients with their emotional, social, psychological needs.

You will cover topics such as complex case management, diversity, assess individual needs and much more.

Do I have to study the Certificate III before enrolling in the Diploma?

Students may choose to enrol in this course following their completion of the Certificate III, particularly if they want to build their skillset or advance their current career.

In the past, students were required to complete the Certificate III before enrolling in the Diploma, however this requirement has been changed by ACECQA.

That means students who wish to enter the community services industry and strive for a more senior or managerial role can enrol directly in the Diploma.

Work Placement

To complete your course students must undertake work placement. Prior to your work placement we will develop your skills and knowledge in preparing you for your work placement.

Further still you will be assisted to find suitable placement by our experienced trainers.

During your work placement you will continue to receive excellent support by your trainers and assessors that Academia Institute is renowned for.

A successful work placement maximises your opportunity for future employment as a number of or our work place partners hire our students post-graduation.

Career Pathways

This qualification could help you to achieve your career goals in Community Services.

It may help you advance to such job roles including (but certainly not limited to!):

  1. Community Care Manager
  2. Coordinator of Volunteer Work
  3. Team Leader
  4. Care Team Leader
  5. Family Services Coordinator
  6. Support Facilitator (Community Services)
  7. Community Housing Resources Worker
  8. Community Development Worker for Social
  9. Community Worker
  10. Aboriginal Housing Worker
  11. Community Services Coordinator
  12. Senior Youth Worker
  13. Disability Team Leader
  14. Support Facilitator (Disability)

Study, Assessment Methods and Facilities

  1. This course is delivered face-to-face (supported by Academia’s online Learning Management System), through a combination of tutorials and computer lab workshops and includes a mandatory work placement. Prior to your work placement students must attain (with our support) and police check and working with children check.
  2. You will be assessed through written tests, presentations, projects, assignments, research and work-placement assessment.
  3. Equipment includes: Fully Equipped Computer Labs, Microsoft Office 365, Client Server and student PCs, Printed and on line Resources. Spacious classrooms, free internet access.

Study in Melbourne Today!

Academia is pleased to offer its Diploma of Community Services to students wishing to live and study in Melbourne.

Our campus is located in the centre of Melbourne, and is easily accessible by great public transport systems.

Soar to new career heights with the Diploma - begin your community services career with Academia today!

Course Recognition

Nationally Recognised Diploma of Early Childhood Education and Care
Course Code: CHC53015
Course Name: Diploma of Community Services
CRICOS Code: 102417D
CRICOS Duration: 104 Weeks registered on CRICOS, including tuition and course breaks
Work placement: This course includes 400 hours of placement in a community services organisation

Units of competency for the Diploma of Community Services

Unit Code
Unit Description
CHCAGE001
Facilitate the empowerment of older people
CHCPRP003
Reflect on and improve own professional practice
CHCCCS006
Facilitate individual service planning and delivery
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCDIV003
Manage and promote diversity
CHCCCS007
Develop and implement service programs
Unit Code
Unit Description
CHCPAL001
Deliver care services using a palliative approach
CHCLEG003
Manage legal and ethical compliance
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCMGT005
Facilitate workplace debriefing and support processes
HLTWHS004
Manage work health and safety
Unit Code
Unit Description
CHCCOM003
Develop workplace communication strategies
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCCSM006
Provide case management supervision
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